Tuesday, June 17, 2008

What the heck is wrong with Tracksy?

I rely heavily on Tracksy and Technorati to help me find previously-overlooked medieval websites. Every day, I scan the incoming traffic for pages I've never seen before, then I go check out those pages to see if they're one-shot deals or sites with consistent medieval content.

Over the last couple of days, though, Tracksy has been giving me a "timed out" error, and now I see that it claims I only had 9 visitors yesterday. Now, the previous day when it said I only had 35, I suspected an error, but decided to assume traffic had just dropped of. NINE visitors, though? I generally only get traffic in the 90's on holiday weekends and such, so there's no way I'll believe only 9 visitors.

Am I the only one having trouble with Tracksy?

17 comments:

  1. I'm having similar problems.

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  2. Tracksy's hit counter plays with my mind. Three times I've exceeded 10,000 visitors and three times it's dropped me back down to about 9000. I don't know what it's trying to do but it clearly hates me.

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  3. I found this site while searching for news about why Tracksy has imploded -- yes, we're having the same problem, since the weekend. I tried to submit a query via the webform but got the following response:

    Contact Us

    Insufficient disk space; try again later Insufficient disk space; try again later returntosender: cannot select queue for z Insufficient disk space; try again later returntosender: cannot select queue for postmaster putbody: write error: No space left on device Error writing control file qfm5GDVXq3004687: No space left on device

    Thanks for contacting us.

    We'll get back to you soon.


    Doesn't look good...and then I found a distressing exchange regarding Tracksy.

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  4. I'm also having problems with Tracksy. It hasn't let me log in for the last few days.

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  5. I'm having the same problem. I tried emailing them, but have received no response.

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  6. Anonymous10:13 PM

    Tracksy won't respond to me either. I'm very upset. Every time I log in it says "Session timed out. Please log in again."

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  7. same here--problems for weeks.

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  8. same issues here too.. some time this week when i have time i am going to switch to statcounter..

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  9. Same problem. Tracksy never responds to emails. Heard they don't even respond to their paying customers. I remember something similar happening in January, then they came back up after a while, but with lost data. Don't know if i'll wait it out this time.

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  10. Ditto. Statcounter, here I come.

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  11. I'm having the same problem. I might switch to statcounter, but in the interim I have stats through feedburner and I recently added google analytics to my blog. I think google analytics is the way to go. It provides more data then I know what to do with.

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  12. I think tracksy went on vacation, does anyone know when they are coming back home to fix the problem? All I get is: Session timed out. Please log back in. No response to my email either. Oh well maybe I'll have to check out sisto's suggestion and try google analytics.

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  13. I have emailed them 4 times and I have gotten no response. It will not let me log in. I ended up loading code for another website tracker. Have they gone out of business?

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  14. I'm thinking Tracky's gone for good at this point. A month later, and still no changes. I also find it particularly telling that they appear to have completely removed the sign up form to prevent people from creating new accounts (sign up link results in a 404 error). Even if it did come back, they've burned any good will their former user base may have had.

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  15. So it seems confirmed that Tracksy is no more? I've never used Statcounter - is that what everyone is switching to? Is it free? I guess I will take a look now. And yes this truly is annoying - I've only been able to keep up with my overall traffic through AdSense. I'm getting more than ever and I don't know how, why or from where! Drats.

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  16. Tracksy's dead man. It just says "Session timed out" all the time, and the sign up page is gone.

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  17. I used Google Analytics. Free also with more granular data analysis.

    www.theroblog.com

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